Privacy policy
Last updated 14 November 2026. This explains what Crispfolk collects when you visit crispfolk.com or order from us, why, and who it is shared with.
Who we are
Crispfolk, run by Neoptolemos Papadiofantous, Evagora Palikaridi 37, 4192 Limassol, Cyprus, is responsible for your data. Contact: [email protected].
What we collect
- When you order: your name, email, phone number and shipping address, and what you bought. Payment is handled by Stripe on its own checkout page; we never see or store your card details.
- When you email us: your email address and what you write.
- When you browse: your cart is kept in your own browser (local storage) and never sent to us until you check out. We use no advertising or analytics cookies and no tracking pixels.
Why we use it
To take payment, ship your order, send your receipt and tracking emails, handle returns, and answer your questions — that is, to perform our contract with you — and to keep the records the law requires. We do not sell your data or use it for advertising.
Who we share it with
Only what each step needs, with the services that process your payment, pack and deliver your order, send order emails and host this site. Some of them are outside your country (including the United States and China) and protect your data under their own privacy terms and standard contractual safeguards. We never sell your data.
Our social accounts
We publish our own posts to our Crispfolk accounts on Pinterest, Instagram, Facebook and Threads using those platforms' official APIs, and read the performance figures of our own posts. We do not collect, store or process data about other people's accounts through these APIs.
How long we keep it
Order records are kept for as long as tax and accounting law requires (typically up to 7 years); emails for as long as needed to resolve your question.
Your rights
You can ask to see, correct, export or delete your data, or object to how we use it, by emailing [email protected]. You can also complain to your local data protection authority.